[FR] 2026 Holiday Notice: Spring Festival Break

Dear Valued Customers, The Spring Festival is approaching, and our team will be on holiday from Feb 14th to Feb 23rd. During this period, our customer support team will be unavailable. However, we are still here to assist you!

If you have any questions or need assistance, please feel free to:

Use our AI Chatbot

On our website: Look for the chatbot icon in the bottom right corner. On our APP: Open the app, ensure you are logged in, click the profile icon in the top left corner, and then tap the headphone icon at the bottom. Wait a few seconds to start the conversation. Rest assured, our chatbot can handle most of your inquiries efficiently.

Email Us

If your issue requires human assistance, please email us at support@dwgfastview.com. Please note that emails will be responded to starting from February 5th. We appreciate your understanding and wish you a joyful Spring Festival! Best regards, DWG FastView Team